As our world becomes AI First, we’ll soon see a new generation of AI natives – those that have never known a world without AI assistance – with their own set of needs, behaviours and preferences. My daughter learned to recite the alphabet from Youtube when she was three and taught both her mother and […]
Our AI first world is emerging standing on the shoulders of the mobile-first world, but it will also raise its own generation of AI natives Google CEO Sundar Pichai called it a few years ago in a letter to company shareholders, when he said that we’re all moving from a mobile-first world to an AI first world. On […]
Do brands need AI avatars of themselves? Last week at London’s One Young World Summit, Biz Stone co-founder of Twitter and Lars Buttler, CEO of San Francisco-based The AI Foundation, announced a new concept they called ‘personal media’ and claimed that artificial intelligence is the future of social change. The Foundation is working on new technology that Buttler […]
Twitter co-founder Biz Stone and Lars Buttler, chief executive of San Francisco-based The AI Foundation, introduced a new concept of ‘personal media’, enabled by artificial intelligence at last week’s One Young World Summit in London. The company is developing technology to allow anyone to create an artificial version of themselves to represent their interests anytime, […]
Despite the proclamations of enhanced customer experience, much of the interest and deployment of chatbots today is driven by cost savings. Customer service departments and the CFOs that approve their budgets have an opportunity to significantly reduce HR costs and add a new service that also has the prospect of being a revenue generator. However, […]
Many companies have discussions about their brand’s personality, whether brought on by a brand development exercise, or the question of how their brand comes across in TV advertising or, perhaps, how it is seen and heard on social media. Is the brand playful or serious? Traditional or nonconformist? Conservative or outrageous? Does it have a […]